The Team

    The people behind the work.

    Websites, local search and customer follow-up work better together. Meet the people behind GlassRiver.

    Portrait of Jon Bricker, Chief Executive Officer at GlassRiver

    Jon Bricker

    Chief Executive Officer

    I lead product and strategy at GlassRiver. My focus is helping good local businesses turn the work they do into a clearer website, stronger local presence and an easier way for customers to get in touch.

    Portrait of Justin Arcese, Chief Technology Officer at GlassRiver

    Justin Arcese

    Chief Technology Officer

    Justin leads the voice-agent work behind Jessica and Jennifer. His focus is turning a customer conversation into the next useful action: qualification, booking, follow-up, or reaching a person. He connects that experience with the tools and people who handle the work.

    Portrait of David McFarlane, Lead Cybersecurity Architect at GlassRiver

    David McFarlane

    Lead Cybersecurity Architect

    David brings the security perspective to GlassRiver and contributes to the voice-agent handoff. He also leads our Google Business Profile work, helping connect how a local business is found with the experience a customer gets next.